Overview

At 50501, managed by FProtek LLC, we take great pride in the quality of our clothing and the satisfaction of our customers. While we do not accept returns for clothing due to sizing or preference, we are committed to resolving any issues related to damaged products, misprints, or quality defects.

This Return & Refund Policy outlines the conditions under which refunds may be issued.

Non-Returnable Products

All products sold on 50501 are final sale and non-returnable. This includes, but is not limited to:

• Clothing items (t-shirts, hoodies, hats, etc.)
• Limited-edition or made-to-order items
• Clearance or promotional items
• We encourage customers to carefully review product descriptions and sizing charts before placing an order.

We encourage customers to carefully review product descriptions and sizing charts before placing an order.

Refund Eligibility

While returns are not accepted, we do issue refunds under the following conditions:

Valid Reasons for Refunds:

1. Damaged or defective items upon delivery
2. Incorrect printing or manufacturing errors (e.g. off-center designs, wrong colors)
3. Wrong item received (different size, style, or design than ordered)
4. Item not delivered due to shipping issues with proof from the courier

To qualify for a refund, you must provide photo evidence of the issue within 7 days of delivery.

How to Request a Refund

If your order meets the above criteria, follow these steps:

1. Contact us at [Insert Customer Service Email] within 7 days of delivery.
2. Include:
   
   • Your full name and order number
   • Description of the issue
   • Photos clearly showing the problem (damaged item, misprint, etc.)
3. Once we receive and assess your request, we’ll notify you of the approval or rejection of your refund.

Refund Method

Approved refunds will be processed to your original method of payment. It may take 5–10 business days for the refund to reflect, depending on your bank or card provider.

Exceptions & Disclaimers

• We do not offer exchanges.
• We do not offer refunds for buyer’s remorse, incorrect sizing, or changes of mind.
• Refund requests made after 7 days of delivery will not be accepted.
• FProtek LLC reserves the right to refuse a refund if the claim does not meet our eligibility criteria.

Contact Information

For refund inquiries, contact us at:

📧 Contact@fprotek.com

🏢 FProtek LLC

Thank you for shopping with 50501.

Your trust matters, and we’re here to make sure your experience reflects the quality you expect.